
Any questions, we've got you covered
How to Use
Sanitize: Soak your roller in 70% isopropyl alcohol for 5–10 minutes before use.
Prep: Wash your scalp thoroughly to remove any oils or product buildup.
Roll: Gently roll over thinning areas 4–5 times in vertical, horizontal, and diagonal patterns. Use very light pressure—the 1.5mm length is highly effective and doesn't need force!
Recover: Give your scalp a break. Only use this length once every 7–10 days.
Frequently Asked Questions
Does it hurt? You will feel a tingling sensation, but it should not be painful. If it hurts, you are pressing too hard!
Why 1.5mm? This length is the professional standard for scalp stimulation. It penetrates the tough scalp tissue to reach dormant follicles that shorter needles can't reach.
Will my scalp be red? Some mild redness is normal and usually fades within a few hours. This is just increased blood flow (which is a good thing!).
Can I use it on wet hair? It is best to use on a clean, dry or slightly damp scalp for the most precision.
Keeping Your Tool Sterile
To keep your scalp healthy and prevent irritation, cleanliness is non-negotiable:
- Pre & Post Clean: Always soak your roller in rubbing alcohol before AND after every single use.
- Air Dry: Never put a wet roller back in its case. Let it air dry completely on a clean paper towel first.
- No Sharing: This is a personal medical-grade tool. Never share it with others.
- Sharpness: Replace your roller every 2–3 months. With 1.5mm needles, it is vital that they stay perfectly sharp to avoid snagging the hair.
Shipping & Order Protection
Processing: Orders ship within 24–48 hours from our warehouse.
Shipping Protection: If you selected our Shipping Protection ($2.99) at checkout, your order is 100% insured against loss, theft, or damage during transit.
Quality Promise: Every Sorelix™ tool is inspected for needle precision. If your roller arrives with any defects, we provide a free replacement immediately.
Tracking: You will receive a tracking number via email as soon as your order leaves our facility.